Reference

Your Agreement With lexus365 Starts Here

These Terms & Conditions set out the rights and obligations that apply to your account on lexus365.

Berlaku untuk semua akun aktifPembayaran: DANA, OVO, GoPay, QRISAkses sesuai hukum setempatVerifikasi akun diperlukanDukungan 24/7 tersedia

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What These Terms Cover for Your Account

lexus365 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

These Terms & Conditions apply the moment you create an account on lexus365.xyz and remain in effect for every session thereafter. They govern how your account is opened, verified and closed; how funds deposited through DANA, OVO, GoPay or QRIS are credited and withdrawn; and what

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content or features you may access, which depends on local law in your region. We reserve the right to update these terms and will notify you by email or in-platform message before changes take effect. Continued use of your account after that notification constitutes acceptance of
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the revised terms. If any provision conflicts with applicable Indonesian regulation, the regulation prevails. For account queries related to QRIS or OVO transactions, our support team is reachable around the clock.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

HUBUNGI TIM KAMI

Reach Us About Any Terms Question

If a clause in these Terms & Conditions is unclear or you need to raise a dispute about your account — whether a transaction via DANA, a withdrawal delay, or an access…

Live Chat 24/7 Open a live-chat session from your account dashboard at any time. We aim for under two-minute first responses during peak evening hours, 18:00–24:00 WIB, and consistent replies at all other times.

Email Support Send a detailed written query about any clause in these Terms & Conditions to our support address. We aim to respond within four hours, with full written records kept for your reference.

In-Account Ticket Submit a formal terms-related ticket directly from your account settings page. Each ticket receives a unique reference number so you can track its status and escalate if a resolution is not reached within 48 hours.

KEAMANAN DAN KEPERCAYAAN

How We Protect Your Account and Data

Transparency about how we handle your personal data, account credentials and transaction history is a core part of these Terms & Conditions.

Data Retention Policy

We retain your account data for the period required by applicable Indonesian regulation. You may request a summary of stored data at any time by submitting a ticket from your account settings page.

Cookie Usage

Cookies on lexus365.xyz are used for session authentication, fraud detection and performance monitoring only. You can manage cookie preferences in your browser settings; disabling them may affect account login behaviour.

Account Security Steps

Two-factor authentication is available for all accounts. We strongly encourage you to enable it under Security Settings — it adds a one-time SMS or email code step each time your account is accessed from a new device.

Withdrawal Verification

Every withdrawal is cross-checked against the registered payment method on your account. DANA, OVO, GoPay and QRIS withdrawals require the wallet name to match your account identity before funds are released.

Who Handles Your Data

Your personal information is processed by the lexus365 operations team only. We do not sell or share account data with third-party advertisers. Data sharing with payment processors like DANA and GoPay is limited to transaction verification.

Requesting Account Changes

To update registered details — such as your linked OVO number or email address — submit a verified request via the in-account ticket system. Changes to payment methods require an additional identity confirmation step.

Terms & Conditions Questions We Hear Most

These are the questions we receive most often about how these Terms & Conditions apply to your account on lexus365.xyz. Each answer reflects the actual process — from how updates are communicated to how payment disputes are handled — so you have clear expectations before and after opening your account.

They take effect the moment you complete account registration on lexus365.xyz. Every session, deposit via DANA or OVO, and withdrawal you make afterward is governed by the version of these terms active at that time.

We notify you by email and via an in-platform message at least seven days before any change takes effect. The updated version is also posted at lexus365.xyz/terms-conditions/ with the effective date clearly shown at the top.

Contact our support team through live chat or the in-account ticket system to raise a formal dispute. If the matter cannot be resolved bilaterally, it is subject to applicable Indonesian regulation as stated in the Governing Law clause.

Access to specific features and content depends on local law in your region. Where local law permits, full account functionality — including QRIS and GoPay deposits — is available. Restrictions, if any, are displayed at login.

Submit a data-access request through the in-account ticket system under Settings. We aim to provide a structured summary of your stored account data within five business days of receiving your verified request.

Yes. You may request account closure and data deletion by submitting a ticket from your account settings page. Deletion is carried out in line with the retention period required by Indonesian data regulation, not immediately upon request.

Open a live-chat session or submit a ticket referencing the transaction ID and the specific clause you believe applies. Our support team operates 24 hours a day and will escalate payment disputes to the relevant processing team within two hours.

Your Agreement With lexus365 Starts Here

Reach Us About Any Terms Question

How We Protect Your Account and Data

Data Retention Policy

Cookie Usage

Account Security Steps

Withdrawal Verification

Who Handles Your Data

Requesting Account Changes

Terms & Conditions Questions We Hear Most

01 When do these Terms & Conditions take effect on my account?

02 How will I be told if the Terms & Conditions change?

03 What happens if I disagree with a clause in the Terms & Conditions?

04 Do the Terms & Conditions apply differently depending on my region in Indonesia?

05 How do I request a copy of the personal data stored on my account?

06 Can I close my account and have my data removed under these Terms?

07 Who do I contact if a DANA or OVO transaction does not match what the Terms & Conditions say?

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